Terms of service

Terms & Conditions

Welcome to Fehaa. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website or placing an order.

1. Acceptance of Terms

By accessing Fehaa.com or placing an order, you confirm that you have read, understood, and agreed to these Terms & Conditions. If you do not agree, please do not use our website.

2. Products & Availability

We strive to ensure that all product descriptions, images, and prices are accurate. However, we do not guarantee that all information is free from errors.

Product availability is subject to change without notice, and we reserve the right to discontinue any product at any time.

3. Pricing

All prices displayed on our website are in Pakistani Rupees (PKR) unless otherwise stated.

We reserve the right to change prices at any time without prior notice.

4. Orders

After placing an order, you will receive an order confirmation. This confirmation does not guarantee acceptance of your order.

Fehaa reserves the right to cancel or refuse any order due to:

Product unavailability
Incorrect pricing or product information
Suspected fraudulent activity
Incomplete or incorrect customer information
Any other reason deemed necessary

If payment has already been made for a cancelled order, a full refund will be processed.

5. Shipping & Delivery

Estimated delivery times are:

Pakistan: 3–7 business days
International (if available): 7–15 business days

Delivery times are estimates and may vary due to courier delays, weather conditions, public holidays, or other unforeseen circumstances.

6. Returns & Refunds

Returns and refunds are governed by our Refund & Return Policy. By placing an order, you agree to the terms outlined in that policy.

7. Intellectual Property

All content on Fehaa.com, including text, images, graphics, logos, product descriptions, and website design, is the property of Fehaa and may not be copied, reproduced, distributed, or used without prior written permission.

8. User Responsibilities

You agree to:

Provide accurate and complete information.
Use the website only for lawful purposes.
Not interfere with the security or operation of the website.
Not attempt unauthorized access to any part of the website.

9. Limitation of Liability

Fehaa shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

Our maximum liability shall not exceed the amount paid for the product purchased.

10. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

11. Changes to These Terms

Fehaa reserves the right to modify or update these Terms & Conditions at any time without prior notice.

Any updates become effective immediately upon publication on this website. Continued use of the website constitutes acceptance of the revised Terms & Conditions.